• CBFRS is open to all families, recognizing that all families deserve support
• CBFRS values the voluntary nature of participation in their programs and services
• CBFRS compliments existing services, builds networks and linkages, and advocates for policies, services and systems that support families’ abilities to raise healthy children
• CBFRS works in partnership with families and communities to meet expressed needs
• CBFRS promotes relationships based on equality and respect for diversity. CBFRS advocates non-violence to ensure safety and security for all family members and to work towards power-with versus power-over dynamics
• CBFRS focuses on the promotion of wellness and uses a prevention approach in their work
• CBFRS operates from an ecological perspective that recognizes the interdependent nature of families’ lives
• CBFRS values and encourages mutual assistance and peer support
• CBFRS affirms parenting to be a lifelong process
• CBFRS continually seeks to improve their practices by reflecting on what they do and how they do it

Our Approach to Behaviour Issues

CBFRS believes in each person’s ability, responsibility and right to be heard, to be safe, and to have information to make decisions about their own life.  CBFRS is committed to creating and promoting a safe environment for all clients and staff. The CBFRS does not use or endorse restraint or seclusion, nor do we condone violence or abuse against others.
 

Postponing and Reinstating Service

If you or one of your caregivers become violent or abusive during    service and non-violent de-escalation does not work, we will postpone service. You will be asked to leave or be escorted from the CBFRS premises or our workers will leave their location and return to the CBFRS office. You would be welcomed to return to service after meeting with your worker and the team leader to discuss acceptable behavior and we establish a safety plan. This plan will be reviewed with you, your caregivers, your worker and the team leader within the first month service is reinstated and then at three month intervals after that. If you have any question about this policy please ask your worker.
 

_{Updated July 2025}