Stakeholder Survey Stakeholder Survey Stakeholder Survey Please take a few moments to complete the following survey for the Columbia Basin Family Resource Society (CBFRS). The information you provide to us will be kept completely confidential. It will be used to help ensure that we are delivering high quality services. We greatly appreciate your feedback and assistance with providing the best service possible My (organization’s) relationship with CBFRS is (check all that apply): Funder Another non-governmental service provider in the community A public organization (e.g., Health, School District, Municipal/Regional/Provincial/Federal Government) An organization that partners to deliver services in the community An advocacy or other community group Other I have: Regular contact with CBFRS Occasional contact with CBFRS Very little contact with CBFRS I am: Very knowledgeable about the services that the CBFRS provides Somewhat knowledgeable about the services that the CBFRS provides Not very knowledgeable about the services that the CBFRS provides I am providing feedback on the following programs (check all that apply): Protection Family Support Protection Child/Youth Care Voluntary Family Support Voluntary Child/Youth Care Work and Independent Skills Program (WISP) Protection Family Counselling Voluntary Family Counselling Sexual Abuse Intervention Program (SAIP) Supervised Access Children and Youth with Support Needs Community Living British Columbia Community Inclusion Program Community Living British Columbia Supportive Living Program Community Living British Columbia LifeSkills Program Three Sisters Clubhouse Fellaship With regards to the CBFRS’s facilities The CBFRS services are conveniently located Yes Not Sure No The CBFRS’s facilities are accessible to persons with disabilities Yes Not Sure No The CBFRS’s facilities seem well maintained Yes Not Sure No The atmosphere at the CBFRS is welcoming Yes, totally Yes, Kinda Not sure No, not really No, not at all What could CBFRS do to make the atmosphere more welcoming for stakeholders, clients, community members, and/or others? With regard to the services the CBFRS delivers Information about the CBFRS services and eligibility criteria are made available to the community Yes Not Sure No How could CBFRS make information about its services and eligibility criteria more available to the community? The CBFRS does not discriminate in the provision of its services Yes Not Sure No Does the CBFRS provides services that are culturally aware and inclusive? Yes Not Sure No What could the CBFRS do to make their services more culturally aware and inclusive? Does the CBFRS respect the confidentiality of the persons it serves? Yes Not Sure No Does the CBFRS treat its participants with respect? Yes Not Sure No Are CBFRS staff competent and qualified in the performance of their jobs? Yes Not Sure No With regard to the CBFRS as a whole and its relationship to the community, Does the CBFRS operate with integrity and does the CBFRS have strong ethical practices? Yes Not sure No Is the CBFRS well respected in the community? Yes Not sure No Would you recommend the services offered by the CBFRS to someone close to you? Yes Not sure No Does the CBFRS seem to value the relationship it has with you and/or the organization you work for? Yes Not sure No Does the CBFRS seek to work and/or partner for the best interests of its participants and the community as a whole? Yes Not sure No How could the CBFRS create better partnerships with stakeholders and the community? How could CBFRS better use technology to connect with community and stakeholders Is there a need in the community that is not being met, that the CBFRS could address? if so, please explain the need and how CBFRS could help What is the number one goal CBFRS shouls work on in the next 1-3 years? Thank you for completing this survey for us, your feedback is incredibly valuable. Submit If you are human, leave this field blank. Δ