Client Satisfaction Survey Client Satisfaction Survey At the CBFRS your feedback is very important to us! We hope that all current and former clients take the time to fill out our client satisfaction survey. The information you provide will be kept completely confidential. It will be used to help ensure that we are delivering high quality services that meet your needs. Which program are you providing feedback for? * Voluntary Child and Youth CareVoluntary Family SupportProtection Child and Youth CareProtection Family SupportWork and Independent Skills Program (WISP)Supervised AccessFamily CounsellingSexual Abuse Intervention Program (SAIP)Community Inclusion (CLBC)Children and Youth with Support Needs (CYSN) CBFRS Staff treated me and/or my family with respect Yes, totally Yes, kinda Not sure No, not really No, not at all CBFRS Staff really listened to me Yes, totally Yes, kinda Not sure No, not really No, not at all CBFRS gave me enough information to be able to make decisions about me and/or my family Yes, totally Yes, kinda Not sure No, not really No, not at all CBFRS Staff responded to me quickly if I had an issue or concern (answered questions, returned my calls, etc) Yes, totally Yes, kinda Not sure No, not really No, not at all I was included in planning my services and setting my own goals Yes, totally Yes, kinda Not sure No, not really No, not at all The services made a positive difference in my life Yes, totally Yes, kinda Not sure No, not really No, not at all The services helped me maintain the goals I acheived Yes, totally Yes, kinda Not sure No, not really No, not at all The CBFRS included my culture/spiritual beliefs into my and/oy my family’s service Yes, totally Yes, kinda Not sure No, not really No, not at all If no, how could we have included your cultural/spiritual beliefs better? What was good about meeting with your worker/counsellor What can make it better? It was easy to access our services Yes, totally Yes, kinda Not sure No, not really No, not at all How could it have been easier to access our services? How can we include technology to help make your services better? Anything else you would like to add? Submit If you are human, leave this field blank. Δ